FAQs

We offer a variety of tours including safaris, cultural excursions, trekking & hiking expeditions, and beach holidays. Our tours can be customized to fit your preferences and schedule.

You can book a tour through our website, by email, or by calling our customer service. We recommend engaging our support team in advance to best understand what suits your travel best

Our tour packages typically include accommodation, meals, transportation, guided tours, and park entry fees. Specific inclusions may vary depending on the tour package.

We recommend packing light, breathable clothing, comfortable walking shoes, a hat, sunscreen, insect repellent, and a good camera. Don’t forget your travel documents and any necessary medications.

Yes, certain vaccinations are recommended or required for travel to East Africa. Please consult with your healthcare provider for the most up-to-date information.

We use 4x4 safari vehicles that are well-maintained and equipped with pop-up roofs for optimal wildlife viewing and photography.

Yes, your safety is our top priority. Our guides are experienced and trained to handle various situations. We also follow strict safety protocols to ensure a safe and enjoyable experience.

We accept major credit cards, bank transfers, and mobile money payments. Details will be provided during the booking process.

Our cancellation policy varies depending on the tour package. Generally, cancellations made well in advance may be eligible for a partial refund. Please refer to our terms and conditions for specific details.

Yes, we specialize in creating custom tours tailored to your interests and schedule. Contact us to discuss your dream safari, and we will make it happen.

Yes, we arrange airport transfers to and from your accommodation. Please let us know your flight details in advance.